Psychological First Aid (PFA) is the globally recognized approach for providing immediate emotional and psychological support in times of crisis. It offers structured guidance on delivering effective psychosocial care in the critical moments following emergencies such as accidents, natural disasters, violence, or loss.

This course is delivered in an asynchronous e-learning format, allowing learners to progress at their own pace, anytime and anywhere. It is ideal for busy professionals who require flexible access to high-quality training without compromising depth and relevance.

Our specialized PFA course features exclusive content, including real-life case scenarios and practical strategies to manage emotional distress, such as Post-Traumatic Stress Disorder (PTSD). Participants will also be introduced to a structured framework that equips them with the confidence to assess needs, offer support, and promote psychological recovery.

Whether you’re a first responder, caregiver, or community support worker, this course will equip you with essential skills to address the psychological and social needs of individuals affected by emergencies—helping you respond with empathy, clarity, and care.

• First Responders: Paramedics, Firefighters, Police Officers, and Civil Defence Personnel.    
• Healthcare Workers: Nurses, Allied Health Professionals, and Medical Volunteers
• Educators and School Counsellors: Supporting children and youth in times of crisis
• Community Leaders and Social Service Professionals: Working in Welfare and Outreach.
• HR Personnel and Workplace Safety Officers: Managing workplace emergencies and trauma
• Volunteers and Humanitarian Workers: Managing workplace emergencies and trauma.

• 9 hours (Online)
• 1 hour (Assessment)